FAQ for Customers
Siti Nurhikmah
Last Update hace 8 meses
- How can I make an appointment with your service/facility?
You can easily make an appointment through our online booking system on our website - at <Your Sfera Page URL>. Simply choose the service/facility, your preferred date and time, and follow the prompts. - Can I make an appointment over the phone?
Yes, you can. Contact our customer service team, and they will assist you in scheduling your appointment. - What information do I need to provide when booking an appointment?When booking, we'll need basic details such as your name, contact information, the type of service/facility you're interested in, and your preferred date and time.
- Is there a cancellation policy?
Yes, we have a cancellation policy. Please check our terms and conditions or contact our customer service for details. - Can I reschedule my appointment if needed?
Certainly! You can cancel your current appointment and make a new appointment through our online system or by contacting our customer service team. - Are there any fees associated with booking an appointment?
The fees, if any, depend on the type of service/facility you are booking. Details about any applicable fees are provided during the booking process. - Can I book multiple appointments for different services at the same time?
Yes, you can. Our online booking system allows you to schedule appointments for various services in one go. - How can I receive reminders for my appointment?
We provide automated reminders via email. - Is my personal information secure when booking online?
Yes, we take data security seriously. Our online booking system is designed to ensure the confidentiality and security of your personal information. - What do I do if I encounter issues during the online booking process?
If you face any challenges while booking online, please reach out to our customer service team, and they will be happy to assist you. - Can I view the availability of services/facilities before booking?
Absolutely! Our online system allows you to check the availability of services/facilities for your preferred date and time before confirming your booking.