FAQ for Business/Organisation
Siti Nurhikmah
Last Update 6 bulan yang lalu
- Why should we consider using Sfera if we don't have or want to use any other system?
- Think about it: what's holding you back from using a system?
- Consider this: How do your customers find out about your business and the services you offer?
- In today's digital age, customers often look for information about businesses online before deciding to book or visit in person.
- Sfera's online profile is designed to help build trust and authenticity with your potential customers by providing key information such as:
- Business name
- Address & direction to your business
- Operating hours to avoid frustration if they show up when you're closed.
- Services offered and pricing so they know what to expect.
- Staff or specialists are available.
- Reviews (coming soon)
- Photos and banners to showcase your business visually.
Why Switch to Sfera for Booking Management?"
- Are you still relying on phone calls or messages for bookings? Discover the benefits of using Sfera.
- Do you struggle to keep track of customer information and booking history? Sfera helps you maintain a centralized customer database.
- Are double-bookings or over-bookings causing headaches? Sfera's booking system prevents scheduling conflicts.
- How do you remind customers about their appointments? Sfera offers automated reminders to keep your schedule on track.
- Want to reward customers for referrals? Sfera enables you to implement loyalty programs.
- Are promotions falling through the cracks? With Sfera, you can easily inform existing customers about ongoing promotions.
- Concerned about competitors using advanced systems? Stay ahead of the curve with Sfera's cutting-edge technology.
- How do you ensure your business stays relevant in today's competitive landscape? Sfera provides the tools you need to thrive.
- We have our own CRM but no website or online booking system, why should we use Sfera?
- Sfera integrates seamlessly with your current system.
- Ready to accept bookings round the clock?
- Customers can find you even after hours and book appointments.
- Even when your staff is occupied, Sfera handles messages and calls.
- No more missed opportunities if your phone line is busy.
- Don't lose potential customers – Sfera ensures you capture every opportunity.
- With Sfera, track your digital ad performance easily with an integrated online booking system.
We use a third-party e-marketplace to bring in customers.
Why should we use Sfera?
- Think of it like Trivago or Booking.com, but for businesses like yours.
- With third-party platforms, you don't own customer data or booking history, making it hard to reconnect with them.
- If you're running promotions, how do you reach these customers?
- How do you reward customers for referring others or keep them coming back with loyalty programs?
- Consider the costs of your current solution—are you losing revenue with commissions or paying high monthly fees?
- Customers might be loyal to the marketplace, not your business—just like people prefer Trivago over specific hotels.